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2025 was a landmark year for Systemagic, and we’re excited to share why. We’ve been recognised with two significant industry awards – a testament to the hard work, passion and people‑first approach that drives everything we do.
We’re proud to announce that we have been named one of the Top 50 Managed IT Companies in the UK for the second year in a row, and we’ve been awarded SuperOps’ Customer Experience Champion Award at the MSP Awards.
Together, these accolades highlight our commitment to sustainable growth, outstanding service, and a consistently high level of customer satisfaction.
For us, awards aren’t about trophies, they’re about what they say regarding the experience our clients receive every single day.
“Recognition like this matters, because it reflects what our clients experience every day; fast, friendly, jargon-free support that keeps their businesses moving.”
“These awards are the by‑product of doing the right things: listening carefully, fixing problems quickly, and building long‑term partnerships.”
Fiona Burgess, Operations Director at Systemagic.
At Systemagic, that’s exactly the culture we aim to live by.
This award celebrates excellence across every area of MSP operations, from strategy and leadership to service delivery and customer experience. Entrants are benchmarked against an in‑depth best‑practice framework – so appearing on this list once is an achievement, but securing a place two years running is something we’re incredibly proud of.
This award recognises MSPs that consistently deliver exceptional customer outcomes and service culture.
Our submission showcased:
Customer experience has always been our north star, so being acknowledged for this specifically is especially meaningful.
Our long‑standing client partnerships are a huge part of our story. Many businesses have trusted Systemagic with their IT since the late 1990s – a level of customer loyalty that continues to shape how we operate today.
These awards reinforce our reputation as one of the UK’s most customer‑centric, forward‑thinking MSPs, and we’re excited to build on this momentum in the year ahead.