UNIQUE, FLEXIBLE & RISK-FREE 30-DAY ROLLING CONTRACTS TERMS

Business IT Support in Glastonbury

At Systemagic, our award-winning team take time to understand your individual business requirements. We then provide a bespoke approach in supporting your organisation, no matter the size or industry. We’re comitted to ensure our customers get the best possible solution and our professional and experienced Helpdesk team work hard in order to achieve industry leading response and resolution times whilst maintaining a great level of customer service.

Are you scared to change IT providers? Or worried about outsourcing your IT? Our clients tell us we’re genuinely different for a number of reasons: 

We don’t tie our clients into long term contracts, almost all of our services are provided on risk free 30-day rolling terms.

Our industry-leading response and resolution times mean most issues we get from our client base of over 400 customers are fixed in under 25 minutes!

We have a dedicated Customer Experience Manager who is committed to ensuring our clients receive maximum value from our partnership.

We have over 22 years’ experience and a 99.99% client retention.

Our people focused approach means you always talk to a friendly member of the team who don’t overwhelm you with tech talk!

 

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates. Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss. We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”

Steph, Climate Arc

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“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”

Jo, Pipster Solutions

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"Adam is always so helpful and speedy with any issues I have, thank you so much!"

Katie, Eppiq

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"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."

Hannah, Frameless

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"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."

, On Field Research

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"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."

, Carescribe

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"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."

Gena, Bath Box Office

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Always a pleasure to deal with the team at Systemagic, Alex was very efficient.

Emma, Anglo Welsh

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group