Just like a car, a computer system runs better with regular servicing. That is why we have a dedicated maintenance team who work hard to make sure your IT system is kept working smoothly and efficiently. If we can prevent problems before they happen then it’s less stressful and a lot cheaper for our clients – nobody likes a panic! Unlike most IT companies who simply let software automatically run maintenance, we make sure a real life human being logs in to your systems to double check the automated systems, carry our further tasks and test things like backups.
Some of the key benefits of system maintenance and monitoring include:
Our clever software monitors your systems around the clock, alerting us to the early warning signs of issues and making us aware immediately if something has gone wrong. Our maintenance technicians also log in regularly to install software updates and to run housekeeping tasks, and of course we make sure that your backup is running successfully and your security software is up to date and protecting you from threats.
We also keep a record of warranty status, creating every client with a live road-map of warranty expiration and expected equipment refresh dates, enabling easy budgeting with no surprises.