"Systemagic has supported us for many years now and we'd be lost without them! They make every effort to understand our systems and respond to our needs with a sense of urgency. What's more, they're great to work with, with the necessary personality and humour to diffuse those tense and tricky IT situations. We've recommended them on many occasions and won't hesitate to keep doing so."
Gemma Bolton, Office Manager
"Since appointing Systemagic as our IT support provider we have been impressed by their overall standard of service, commitment and technical competence. Their responsiveness along with their competitive pricing is particularly welcome at the present time."
Stacy Bradley, HSE & Office Manager
"Systemagic are real people, who speak in simple language, who respond quickly 24/7 when we have a problem, who try to understand our company. These are not traits I have experienced with other IT companies in the past - we think Systemagic are a real find!"
Gerry Copsey, Managing Director
The Just Grenada Group
We have been using the services of Systemagic for over 10 years. We have a very close working relationship with them both as a provider of services to one another and in the sharing of a common customer list in many cases. I have absolutely no hesitation in James and his team working directly with my own customers as their professionalism and quality are both first rate. I applaud Systemagic for their ‘can-do’ attitude. It is not just a question of ticking boxes; if the customer has a problem they work out how to sort it out and get the job done. This approach of ‘…if the customer has a problem, let’s get it fixed first and worry about the commercials later…’ is one which is extremely important to me. I believe we can trust James and Systemagic; they seem to be doing just about everything right.
"We recently moved to Systemagic and from the initial meeting through to audit and replacement of our problematic server, we were assured by their professional and friendly attitude. We have no doubt that they will continue to provide an excellent proactive service."
Linsi Turner, Administrator
Museum of East Asian Art
The experience that we have had has been absolutely great. Any queries have been dealt with promptly and efficiently in all cases. I also appreciate that you have taken time to check in with us and see how things are going. We have always placed very high value on good communication, and I feel that if we continue forward with this principle in mind we will have a long and successful relationship.
I have used Systemagic now for the past 18 months to support my business. Very responsive and friendly and reasonably priced. Owner James Eades is very hands on which is what I like. I have already recommended to a number of others
Karen White Communications
Systemagic has been looking after our IT systems for the last 10 years (we are a company with 25 employees) - they look after all our computers and software. We have been approached by other IT support businesses over the years (offering to look after our IT systems) but have we never changed over to them. Systemagic is not the cheapest but their service is very good – and I’m a fussy person! When I ring them they answer the phone themselves and sort things out for us.